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How 222 bd Handles Your Account Information

This Privacy Policy tells you exactly what data 222 bd collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform — and what we do with it.

Account data protectedWallet details handled securelyYour rights, clearly statedNo data sold to third parties
222 bd How 222 bd Handles Your Account Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest. Your session uses SSL to prevent interception, and account logins are protected by OTP verification sent to your registered mobile number. Cookies on the platform track session state and your wallet preference — not your broader browsing history outside 222 bd.

Cookies

We use session cookies to keep you logged in and remember your last deposit method — bKash, Nagad, or Rocket — so you don't have to re-select it each visit.

Data Retention

Account and transaction records are kept for the period required by applicable rules. Once that period ends, data is deleted or anonymised — we don't hold it indefinitely.

Account Security

Every login from an unrecognised device triggers an OTP to your registered number. If you notice any unfamiliar activity, contact our support team immediately via live chat.

Your Access Rights

You can request a copy of your personal data or ask for corrections at any time. Submit the request through email or live chat with your registered account details.

REACH OUR TEAM

Contact Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we handle your information, reach out through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe. Availability depends on your region and local law.

Team online

Email Support

Send your data request or privacy question to our support address — include your registered phone number for faster account matching.

Live Chat

Open the chat widget from your account dashboard to speak with our Bangladesh support team about any account or data concern.

Account Settings

Some data preferences — such as marketing contact opt-out — can be adjusted directly inside your account settings without contacting support.

Your Privacy Questions Answered

These are the questions we hear most often about data, account information, and your rights under this policy. If yours isn't here, live chat or email gets you a direct answer.

No. We only record the transaction reference and the wallet number you sent from. Your PIN never passes through our system — it stays between you and your mobile banking app.

Yes. Contact us via email or live chat with your registered phone number. We'll verify your identity and send you the data we hold, subject to what local law in your region allows.

We keep records for the period required by applicable regulations. After that window closes, your data is deleted or anonymised. We do not hold it beyond what is legally required.

Only you and authorised 222 bd staff with a verified business reason — such as resolving a Rocket or Nagad deposit dispute — can view your transaction records. It is not shared with outside parties.

We use session and preference cookies — for example, to remember your last payment method. You can block cookies in your browser, but doing so may affect how your account session behaves on mobile.

This policy applies to accounts opened through 222 bd. Whether you can lawfully use the platform depends on your local law and the eligible region you access it from — we don't make that determination for you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.